Preparing for Digital Transformation
The Digital Age is profoundly disrupting virtually every sector of our economy, our culture and our lives. The insurance industry is no exception. Today’s customers...
5 Digital Platform Capabilities Every Insurer Should Have
There’s no denying the year of the digital platform has arrived in insurance. As McKinsey puts it, society’s growing reliance on digital technologies is reshaping...
Overcoming the Impact of COVID-19 in the Insurance Industry
COVID-19 has called for unprecedented changes and rapid adaptation across industries. For the insurance industry, specifically, the current pandemic has posed a threat on...
API Strategy: Key Q&As for IT Leaders to achieve ...
The financial services and insurance industries are being reshaped by changing customer and market demands for speed and agility. For that reason, most financial services...
API Integration: A Framework to Overcome the Challenges
Transitioning from legacy to modern applications has become a priority for insurers of all shapes and sizes. As the digital ecosystem continues to shape up, the fact that...
Reshaping Customer Experience with Emerging Technologies
At a time when customer experience is critical to business growth, enterprises across industries are embracing new and innovative technologies and tools to attract, engage...
API Best Practices: Unleashing the Full Potential
In the digital era where customer demands and market needs can shift quickly, the ability to provide a unique experience that engages and captures the loyalty of a...
Open APIs: A New Frontier
Today, a company without application programming interfaces (APIs) is like the internet without the World Wide Web. Given the unending onslaught of customer demands,...
APIs – Key Enablers of Digital Transformation in Insurance
In today’s increasingly interconnected digital world, staying relevant and competitive is a constant challenge for businesses across the board. Ever-changing market...
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Digital Ecosystems: The Future of Insurance
It is evident that traditional end-to-end business models are breaking down in every industry, including insurance. As the standards of service continue to rise, it...
QA Modernization Success: Insights from Pekin & NJM
The insurance industry is transitioning from relying on manual testing to fully modernizing quality assurance approaches, embracing required strategies, practices and...
Application Specific Testing: An Essential QA Practice
In the previous blog of this series, we discussed how today’s competitive forces are driving insurers to introduce a significantly greater number of business capabilities...
