Blog

COVID-19 has called for unprecedented changes and rapid adaptation across industries. For the insurance industry, specifically, the current pandemic has posed a threat on...

The financial services and insurance industries are being reshaped by changing customer and market demands for speed and agility. For that reason, most financial services...

Transitioning from legacy to modern applications has become a priority for insurers of all shapes and sizes. As the digital ecosystem continues to shape up, the fact that...

At a time when customer experience is critical to business growth, enterprises across industries are embracing new and innovative technologies and tools to attract, engage...

In the digital era where customer demands and market needs can shift quickly, the ability to provide a unique experience that engages and captures the loyalty of a...

Today, a company without application programming interfaces (APIs) is like the internet without the World Wide Web. Given the unending onslaught of customer demands,...

In today’s increasingly interconnected digital world, staying relevant and competitive is a constant challenge for businesses across the board. Ever-changing market...

It is evident that traditional end-to-end business models are breaking down in every industry, including insurance. As the standards of service continue to rise, it...

The insurance industry is transitioning from relying on manual testing to fully modernizing quality assurance approaches, embracing required strategies, practices and...

In the previous blog of this series, we discussed how today’s competitive forces are driving insurers to introduce a significantly greater number of business capabilities...