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5 Customer Communication Management Trends

Digital transformation is overhauling traditional relationships between businesses and customers across industries, and the insurance industry is no different. With...

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7 Critical Cloud Security Questions and Answers

Cloud computing is being embraced across industries as a key driver for enterprise transformation. The adoption of cloud has gained tremendous traction in recent years,...

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3 Steps to Build Your Insurance Ecosystem

Digitization is accelerating the breakdown of traditional industry borders and end-to-end business models. As customer demands for flexibility and integrated experiences...

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How to Become a Digital Insurer of the Future

The entire business world is facing unprecedented challenges due to today’s global pandemic. Across industries, the future will likely unfold in unpredictable ways because...

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Cloud Readiness in Insurance: Choosing the Right Assessment

Insurers recognize that cloud enablement is a must to compete in the digital economy, and the benefits—such as reducing costs and improving agility—are multi-faceted. Yet,...

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Journey to Cloud: The Essential First Steps for Insurers

The race to cloud adoption has begun, but success depends on not only speed, but also strategy. Whether you’ve already begun your cloud journey, or are still at the...

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Pandemic Planning for Insurers: 5 Best Practices for ...

The unforeseen scale of the COVID-19 pandemic has exposed how certain business practices have been inhibiting the adoption of digital technologies in the insurance...

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Overcoming the Impact of COVID-19 in the Insurance Industry

COVID-19 has called for unprecedented changes and rapid adaptation across industries. For the insurance industry, specifically, the current pandemic has posed a threat on...

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API Strategy: Key Q&As for IT Leaders to achieve ...

The financial services and insurance industries are being reshaped by changing customer and market demands for speed and agility. For that reason, most financial services...

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API Integration: A Framework to Overcome the Challenges

Transitioning from legacy to modern applications has become a priority for insurers of all shapes and sizes. As the digital ecosystem continues to shape up, the fact that...

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Reshaping Customer Experience with Emerging Technologies

At a time when customer experience is critical to business growth, enterprises across industries are embracing new and innovative technologies and tools to attract, engage...

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API Best Practices: Unleashing the Full Potential

In the digital era where customer demands and market needs can shift quickly, the ability to provide a unique experience that engages and captures the loyalty of a...

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Open APIs: A New Frontier

Today, a company without application programming interfaces (APIs) is like the internet without the World Wide Web. Given the unending onslaught of customer demands,...

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APIs – Key Enablers of Digital Transformation in Insurance

In today’s increasingly interconnected digital world, staying relevant and competitive is a constant challenge for businesses across the board. Ever-changing market...

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Digital Ecosystems: The Future of Insurance

It is evident that traditional end-to-end business models are breaking down in every industry, including insurance. As the standards of service continue to rise, it...

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QA Modernization Success: Insights from Pekin & NJM

The insurance industry is transitioning from relying on manual testing to fully modernizing quality assurance approaches, embracing required strategies, practices and...

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Application Specific Testing: An Essential QA Practice

In the previous blog of this series, we discussed how today’s competitive forces are driving insurers to introduce a significantly greater number of business capabilities...

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Core Transformation: QA Trends and Best Practices

Rapid technology advancements are reshaping the insurance industry, and forward-looking insurers are focusing on continuously evolving core systems to meet...

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Top 10+ Q&A on Cloud for IT Leaders

Your organization has considered the drivers and deterrents for cloud technology and decided to embrace it. However, before you embark on your cloud journey, you want to...

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Actionable Cloud Assessment for Insurers: Key Ingredients ...

Insurers across the board are embarking on a common journey. The destination of this journey for most is clear: cloud enablement. And for the majority of insurers, the...

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Data Modernization: Tips from Pekin Insurance

If you’re seeking proof for the value of undertaking an enterprise-wide data modernization, look at Pekin Insurance. The critical first phase of the insurer’s...

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5 Steps to a Winning Data Strategy

As discussed in the first blog of this series, data is the foundation for staying competitive in the swiftly evolving world of connected business ecosystems. More...

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Overcoming Legacy Data Hurdles

World economies are rapidly moving toward organizing around connected ecosystems, offering products and services to customers via fully digital experiences based on...

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Embracing Insurtech in 2020

Historically a slow mover when it comes to embracing innovation, the insurance industry faced an unexpected disruptor in the aftermath of the 2008 financial crisis:...

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The Digital Future of Insurance

The digital revolution is far from over; if anything, the tidal wave of change is just beginning. Across all industries, digital technology, devices, and the data they...

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Cloud Security: A Tiered Approach to Protecting Your Firm's ...

Safeguarding cloud-based applications and data is still new and complex. The industry continues to experience breaches, exposing customer records numbering in the...

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Cloud Security: Concerns to Address and 5 Critical Steps ...

Although many insurers are well along with adopting cloud-based solutions, properly securing cloud-resident data and applications remains a big challenge in the industry....

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Tips & Advice on Digital Transformation

At this year’s InsureTech Connect conference in Las Vegas, insurance leaders and innovators gather to continue the conversation on digital transformation. Attendees and...

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An Insurer's Journey to Deliver Engaging Communications

When it comes to customer communications, the north star for insurers is clear: omni-channel, customization, personalization and automation. These four capabilities go a...

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Preparing for Digital Transformation

The Digital Age is profoundly disrupting virtually every sector of our economy, our culture and our lives.  The insurance industry is no exception.  Today’s customers...

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Framework and Tips for Digital Transformation

The digital future of insurance was top of mind at the DigIn 2019 conference in Austin, TX this May. Speakers and attendees alike were there to share their digital...

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Global Azure Bootcamp 2019 at ValueMomentum

For the second year in a row, ValueMomentum hosted the Global Azure Bootcamp 2019 at its campus in Hyderabad, India. This year, the bootcamp occurred on Saturday, April 27...

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An Insurer’s Path to Cloud Enablement: 4 Steps to Get You ...

It’s no secret that digital economy winners are those turning ideas into insurance offerings quickly and effectively to engage new and existing customers alike. That’s...

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5 Digital Platform Capabilities Every Insurer Should Have

There’s no denying the year of the digital platform has arrived in insurance. As McKinsey puts it, society’s growing reliance on digital technologies is reshaping...

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Growth & Operational Efficiency in the Digital Age

A 2016 survey of insurers by Celent cites that growth and retention of insureds and distribution channels is the number one priority. Operational efficiency is a close...

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If You’re Not Available Online, Do you Even Exist?

There’s been reams written about how digital is impacting every industry and every business. Many have been disrupted and yet more are undergoing disruption. Even the ...

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Understanding Digital Engagement Necessities in P/C ...

A Celent report on distribution management reports that insurance companies are expanding channels, adding distributors, moving into new territories, and working to...

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Four insurers who launched ISO-based commercial products in ...

Growth and retention have taken the top spot amongst business issues driving IT investments in 2017. This is across property & casualty insurers of all sizes, according to...

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7 key takeaways from Erie Insurance group's digital journey

At the 2016 IASA conference, held in San Antonio, Texas - Novarica, Erie Insurance and ValueMomentum collaborated to present a session titled Digital Journey: From...

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Engaging digital native agents, customers and employees

Make no mistake, meeting new expectations is critical to your firm’s success.

It’s no secret that workforce demographics are changing as Baby Boomers retire by the tens of...

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3 Key Business Goals for 2018 and How to Successfully ...

If there’s a pain point in our industry we’re hearing about most of often these days, it’s business user frustration around existing rigid processes when needing to devise...

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Underwriting Specialty Risks – from the Typical to the ...

MGAs, program administrators and coverholders protect against a specified loss or damage in return for a premium – more often for those risks that are not well understood...

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How MGAs & Coverholders Can Leverage Technology as a ...

Meeting the demands of market by launching new programs or through innovative changes to existing ones have become top priorities for MGAs. Growth-oriented and...

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Maximize ISO, NCCI and Rating for other Bureaus with Modern ...

Like many MGAs, coverholders and program administrators, your firm likely stays competitive by constantly scanning the horizon for new niche segments and capitalizes on...

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The Elephant in the Room: Spreadsheet Raters in Insurance

Spreadsheets are undoubtedly indispensable in the property/casualty insurance office! With its ubiquity and reliability, Microsoft Excel has become the favored workhorse...

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Three examples of MGAs who launched new programs in weeks

Growth has taken the top spot amongst business issues driving investments in 2017, according to a Celent survey. To achieve growth, a key lever for MGAs, program...

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Considerations for an ISO ERC solution

Growth, operational agility, enhanced customer experiences through product & service innovations and empowerment of business users are some of the compelling reasons for...

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How to implement ISO circular updates efficiently?

Insurance Service Organization (ISO), a Verisk Analytics company, has been at the forefront of providing rating information since 1971 for Property & Casualty insurance...

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The Average Time Property/Casualty Insurers Spend on ISO ...

Many property/casualty insurance carriers use ISO advisory loss costs, rules and forms to stay on top of loss cost trends, new product forms, and regulatory changes. While...

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How do I plan for millennials as customers and employees?

The generation born roughly between 1980 and 2000 is referred to as the millennial. This generation has grown up experiencing the incredible rise of digital technologies,...

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What are the products insurance customers are buying today?

To understand what type of insurance products millennials are buying today and how are they buying, insurers will need to take a closer look at their lifestyle to...

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Do you still have the one-size-fit-all digital experience?

Customer experience is the key differentiator in the digital economy. One size ‘solution, service or communication’ does not go well with the modern generation of...

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7 Considerations for Successful Core System Testing

In the webinar achieving success in core system testing, panelists Martina Conlon, Senior VP Novarica; Andy Edwardson, CIO & VP IT Farmers Alliance; Kathy Blankenship,...

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QA Strategy for Successful P/C Insurance Core Systems ...

P&C insurers who are undergoing or plan to undergo core system modernization projects, need to identify Quality Assurance as a key element for success. QA plays a pivotal...

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I am not satisfied with my QA & Testing services – Why?

It is a widely accepted fact - no software product or service can be tested to perfection eliminating all the defects. Increasing software size and complexity, continuous...

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What are the emerging trends in QA testing?

As the world is going through a digital revolution, organizations across industries are getting impacted due to the emergence of disruptive technologies. Insurers are...

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QA as the gatekeeper in core system replacement - learn ...

Novarica, Famers Alliance, American National and ValueMomentum recently teamed up to present a webinar titled Achieving success in core systems testing. The panel included

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Learn from Farmers Alliance's QA strategy for core system ...

A Novarica study revealed that ‘core system modernization’ is one of the top priority projects that P&C insurers are pursuing today to achieve flexibility,...

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5 key considerations for a rating engine optimized for ISO ...

Growth, operational efficiency, and regulatory compliance are some of the compelling reasons for insurers to invest in a modern rating engine solution with support for ISO...

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Five key benefits of using ISO Electronic Rating Content

Many insurers have achieved success in staying up-to-date with frequently changing ISO changes by leveraging ISO Electronic Rating Content (ERC) solution. Studies by ...

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The best friend for a Core System Tester - Best Practices

Best practices are testing’s best friend. Apply the best practices highlighted in this article to your entire project’s testing strategy, not just new system functionality.

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P/C Insurers: Defining a strategy for staying current with ...

Rapidly becoming the new normal - ISO interprets their own circulars and state manuals and comes up with an electronic format known as ISO Electronic Rating Contenttm ...

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How can I simplify adoption of ISO changes ?

It is critical for insurers to stay up to date with ISO loss costs, new product forms and regulatory changes contained in the thousands of circulars issued by ISO each year

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Novarica's thoughts on the key steps for successful core ...

Novarica’s Martina Conlon identified policy system replacement as a top priority for over half the insurers in an Insurance & Technology webinar, “Achieving Success in...

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Let’s get modern with ISO implementation and maintenance

ISO issues hundreds of circulars every year updating product filings relating to loss cost trends, rates and rules, which are necessary given the complex nature of P&C...

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How can I effectively launch a new ISO-based line of ...

Are you wary of the amount of effort and time it takes your company to launch a new line of business?  A new modern method could be just what you need.

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Top 10 content assets from 2016

 

Seven key takeaways from Erie Insurance group's digital journey [Blog post]

-> Read this blog post to learn about the seven key takeaways from Erie Insurance Group’s...

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Are you implementing ISO updates efficiently?

Property & Casualty insurers are eager to improve their speed-to-market, improve operational efficiency, lower operational costs, respond to market changes quickly, and...

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How to digitize implementation of ISO Rating Content: 4 key ...

Keeping ISO rating data current is a complex and labor-intensive process for many insurance carriers. To react quickly to market opportunities with ISO rating content...

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How do I ensure my investments can be leveraged in the ...

At the 2016 IASA conference, held in San Antonio, Texas - Novarica, Erie Insurance and ValueMomentum collaborated to present a session titled Digital Journey: From...

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Erie Insurance Group's journey in delivering engaging ...

At the 2016 IASA conference, held in San Antonio, Texas - Novarica, Erie Insurance and ValueMomentum collaborated to present a session titled Digital Journey: From...

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How insurers can leverage their core systems to build ...

At the 2016 IASA conference, held in San Antonio, Texas - Novarica, Erie Insurance and ValueMomentum collaborated to present a session titled Digital Journey: From...

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Implications of Digital to the organizational structure of ...

At the 2016 IASA conference, held in San Antonio, Texas - Novarica, Erie Insurance and ValueMomentum collaborated to present a session titled Digital Journey: From...

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Key ingredients of a successful P/C insurance Digital ...

At the 2016 IASA conference, held in San Antonio, Texas - Novarica, Erie Insurance and ValueMomentum collaborated to present a session titled Digital Journey: From...

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Capabilities enabled through Digital in P&C insurance ...

At the 2016 IASA conference, held in San Antonio, Texas - Novarica, Erie Insurance and ValueMomentum collaborated to present a session titled Digital Journey: From...

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What does innovation mean in insurance technology today?

 

At the 2016 IASA conference, held in San Antonio, Texas - Novarica, Erie Insurance and ValueMomentum collaborated to present a session titled Digital Journey: From...

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How MGAs can successfully sell a startup program to a ...

 

Carriers who have MGAs pitching new programs to them are more likely to accept programs with proven track records as opposed to startup programs for which loss ratio...

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How can you organize your teams & technology to embrace ...

 

At the 2016 IASA conference, held in San Antonio, Texas - Novarica, Erie Insurance and ValueMomentum collaborated to present a session titled ‘Digital Journey: From...

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Customer Engagement capabilities enabled through Digital in ...

At the 2016 IASA conference, held in San Antonio, Texas - Novarica, Erie Insurance and ValueMomentum collaborated to present a session titled Digital Journey: From...

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Thinking Digital: P/C Insurers Should Think Beyond Mobile & ...

 

At the 2016 IASA conference, held in San Antonio, Texas - Novarica, Erie Insurance and ValueMomentum collaborated to present a session titled ‘Digital Journey: From...

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Why should P&C Insurers care about digital?

At the 2016 IASA conference, held in San Antonio, Texas - Novarica, Erie Insurance and ValueMomentum collaborated to present a session titled ‘Digital Journey: From...

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